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An accounting program is an example of _______________ software.
A. System
B. CASE
C. Application-specific
D. General purpose



The two general classifications of software are:
A. Systems and application
B. Programming and CASE
C. Commercial and custom
D. Programming languages and development tools



Electronic mail, voice mail, faxing, Web publishing, bulletin board systems, and paging
are considered _______________ tools.
A. electronic communication
B. collaborative work management
C. electronic conferencing
D. All of the choices are correct.






Enterprise application integration (EAI) software provides _______________ that performs
data conversion and subordination, and application communication and messaging
services.
A. middleware
B. a legacy system
C. the telecommunication protocol
D. a business application





Traditional business improvement includes:
A. Top-down participation
B. Long time requirements
C. Brand new business processes
D. Incremental levels of change




A serious problem of competitive advantage is that:
A. It normally doesn't last very long and it isn't sustainable over the long term
B. Competitors figure out how it was done and do the same thing
C. A competitive advantage can become a competitive necessity
D. All of the choices are correct.




How do information systems aid in decision making?
A. Information systems help companies determine investments.
B. Information systems help companies determine which products to sell or discontinue.
C. Information systems can be used to gain competitive advantage.
D. All of the choices are correct.



E-business uses Internet technologies to work and empower _______________.
A. business processes
B. electronic commerce
C. collaboration among business teams
D. All of the choices are correct.




Which of the following applications aims to acquire and retain partners who can enhance
the sale and distribution of a firm's products and services?
A. Customer relationship management
B. Enterprise resource planning
C. Partner Relationship Management
D. Supply chain management




A communications medium that consists of one or more central wires surrounded by
thick insulation is called _______________ cable.
A. coaxial
B. fiber optic
C. twisted-pair
D. packet-transmission




From a logical point of view, a(n) _______________ is the smallest data element that can be observed
and manipulated.
A. character
B. bit
C. attribute
D. byte




A(n) _______________ is an integrated collection of logically related data elements.
A. master file
B. program base
C. database
D. integrated file



Which of the following applications focuses on acquiring and retaining profitable
customers via marketing, sales, and service processes?
A. Customer relationship management
B. Enterprise resource planning
C. Knowledge management
D. Supply chain management


Which of the following applications focuses on the efficiency of a firm's internal
production, distribution, and financial processes?
A. Customer relationship management
B. Enterprise resource planning
C. Knowledge management
D. Supply chain management


Real-time information management, communication, and collaboration are a function of
_______________.
A. document management
B. enterprise intelligence
C. information creation, sharing, and management
D. All of the choices are correct.




D. Keith Glennan
60.
(p. 81)
The first generation of computers relied on _______________.
A. miniaturized circuits
B. transistors
C. vacuum tubes
D. punch cards



The _______________ model is the most widely used database structure today.
A. network
B. object-oriented
C. relational
D. hierarchical




SPs are connected to one another through network _______________.
A. touch points
B. portals
C. access points
D. hubs



287)
Which of the following is considered a human resource business function?
A. Compensation analysis
B. Payroll
C. Customer relationship management
D. Sales force automation



All of the following are supported by the accounting business function except:
A. General ledger
B. Inventory control
C. Capital budgeting
D. Payroll




Which of the following is a secondary storage device?
A. Primary memory
B. Random access memory
C. Magnetic disk
D. The CPU

Banks use _______________ technologies for check processing.
A. voice response
B. magnetic ink character recognition
C. laser printer
D. optical scanner


Online transaction processing is considered a _______________ system because it
captures and processes transactions immediately.
A. customer service
B. post-event
C. batch processing
D. real time



-****‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑---- use as Electronic Communication Tools
1.
E-mail
2.
Hard Disk
3.
Voice Conferencing
4.
Calander




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online test answers

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Question 1

1- ------- is a member of staff employed to enter or update data into a computer system

Data Entry

DBA

Operating System

Manager
0.125 points Saved
Question 2

Online transaction processing is considered a _______________ system because it captures and processes transactions immediately.

real time

middleware

Software

Hardware
0.125 points Saved
Question 3

_______________ are popular as powerful network servers to help manage large Internet Websites, intranets, and extranets
a.
Workstations
b.
Minicomputers
c.
Supercomputers
d.
Mainframes
0.125 points Saved
Question 4

The central processing unit (CPU):
a.
is the main processing component of a computer system
b.
controls all the peripheral devices of a computer system
c.
is controlled by the RAID unit
d.
is also called a Fuzzy Logic unit
0.125 points Saved
Question 5

From a logical point of view, a(n) _______________ is the smallest data element that can be observed and manipulated.

character

bit

attribute

byte
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Question 6

Databases contain data elements that describe both entities and the _______________ among entities :

relationships

disparities

subsets

applications
0.125 points Saved
Question 7

The third generation of computers relied on _______________.
A.
solid state technology and integrated circuits
B.
transistors
C.
vacuum tubes
D.
punch cards
0.125 points Saved
Question 8

Real-time information management, communication, and collaboration are a function of _______________.
A.
document management
B.
enterprise intelligence
C.
information creation, sharing, and management
D.
All of the choices are correct.
0.125 points Saved
Question 9

Which of the following applications focuses on the efficiency of a firm's internal production, distribution, and financial processes?
A.
Customer relationship management
B.
Enterprise resource planning
C.
Knowledge management
D.
Supply chain management

0.125 points Saved
Question 10

Moving from mainframe-based legacy systems to integrated, cross-functional client/server applications typically involves installing _______________ software.

A.
enterprise resource planning
B.
supply chain management
C.
customer relationship management
D.
all of the choices are correc

0.125 points Saved
Question 11

Which database model allows many-to-many relationships among records so that a data element can be accessed by following one of several paths? :
A.
Hierarchical
B.
Network
C.
Object-oriented
D.
Relational
0.125 points Saved
Question 12

Which of the following statements best defines a network?
A.
The usefulness or utility that comes from linking computers together
B.
An interrelated or interconnected chain, group, or system
C.
Computers linked together via cabling or wireless technology
D.
A group of individuals linked via hardware and software
0.125 points Saved
Question 13

An accounting program is an example of _______________ software

A.
System
B.
CASE
C.
Application-specific
D.
General purpose
0.125 points Saved
Question 14

_______________ software are programs that manage and support the operation of computer systems and networks

A.
SYSTEM
B.
CASE
C.
Commercial
D.
General purpose
0.125 points Saved
Question 15

Computer-integrated manufacturing systems support all of the following concepts except:

Flexible manufacturing systems

Inquiry processing

Agile manufacturing

Total quality management
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Question 16

All of the following are supported by the accounting business function except:

General ledger

Inventory control

Capital budgeting

Payroll
0.125 points Saved
Question 17

Online transaction processing is considered a _______________ system because it captures and processes transactions immediately.

A. real time

B. middleware

C. Software

D. Hardware
0.125 points Saved
Question 18

Networked enterprises view _______________ systems as a strategic way to use IT to share information resources and improve the efficiency and effectiveness of business processes.

cross-functional enterprise

Software

Hardware

system
0.125 points Saved
Question 19

Traditional business improvement includes:

Top-down participation

Long time requirements

Brand new business processes

Incremental levels of change
0.125 points Saved
Question 20

A company that places a strategic focus on customer value recognizes that __________, rather than __________, has become a primary determinant in a customer's perception of value

service, price

price, quality

quality, service

quality, price
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Question 21

_______________ tools help people accomplish or manage group work activities

A. Calendaring and scheduling

B. Task and project management

C. Collaborative work management

D. Knowledge management
0.125 points Saved
Question 22

Enterprise application integration (EAI) software provides _______________ that performs data conversion and subordination, and application communication and messaging services.

A. middleware

B. a legacy system

C. the telecommunication protocol

D. a business application
0.125 points Saved
Question 23

2. In its simplest form, a system consists of all the following except:

A. A group of cooperative users

B. A set of interrelated component

C. A clearly defined boundary

D. A common set of objectives
0.125 points Saved
Question 24

3. All the following are examples of an information system, except:

C. A group of marbles in a box


A. A day planner

B. A cash register


D. A paper-based accounting ledger
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